We can check in your guitar, amplifier, or pedal in anytime during store hours. All instruments are checked-in on the sales floor and transferred to their respective departments by our sales staff. The technicians are available on an appointment-only basis Monday through Friday, so please call ahead to make sure one will be available in the event you need to speak with one of them directly. Our sales staff is more than qualified to assist you with relaying the specifications of your repair request!